On this page
01. The problem02. How a call travels03. What to check before you buy04. How we set it up05. What we supply06. How to put it to the hospital07. Get a free survey and quote08. FAQ
At handover, calls can fall between two teams. Here is how a call system keeps them visible.
Key takeaways
- Open calls are visible
- Nothing slips
- Clear at handover
- Calm changeover
01The problem
Handover is when a call is most likely to be forgotten: the outgoing team is tired and the incoming team is new. A system that shows open calls at the station, rather than in someone's memory, means nothing slips between shifts.
02How a call travels
03What to check before you buy
| Check | Why it matters |
|---|---|
| Open-call display | Shows what is waiting |
| Handover routine | A short check at the station |
| Shared station | Visible to both shifts |
| Training | Both teams know the screen |
| Backup power | Controller, switches and station keep working when the mains fails |
| Weekly test | Press every point and keep a log |
04How we set it up
- 01Walk a ward at shift handoverWe note every bed, room, bathroom, door and the station.
- 02Match the partsButtons, call points, lamps, station and display to the plan.
- 03Cable and powerNetwork cable and backup power to every position.
- 04Fit and pairEvery button paired to the right room.
- 05Test and trainWe press every point and train each shift.
05What we supply
We design, supply and install nurse call systems for wards, clinics and care homes, on IP and SIP networks. Fanvil's IP nurse call range is one option we quote, alongside others, and we recommend whichever fits your ward. Send us the room count and we reply with a written quote.
06How to put it to the hospital
Start with the problem in a ward at shift handover that the people you are speaking to already know, then show the lamp over the door and the message at the station. Quote the buttons, call points, lamps and station for a ward at shift handover, and say clearly that the system supports staff and does not replace rounds.
07Get a free survey and quote
08Frequently asked questions
Does it help handover?
An open-call display helps.
Does it replace a verbal handover?
No.
Is training needed?
A short session for each shift.
