On this page
01. The problem02. How a call travels03. What to check before you buy04. How we set it up05. What we supply06. How to put it to the hospital07. Get a free survey and quote08. FAQ
What to put in a tender so that suppliers quote the same thing and the best offer wins on merit.
Key takeaways
- Same scope for all
- Maintenance included
- Training and handover
- Evaluation criteria
01The problem
A tender that says only 'nurse call system' gets quotes that cannot be compared. A good tender lists beds, rooms, bathrooms, stations, lamps, displays, backup power, training, maintenance and response time. This guide gives you the list so every supplier quotes the same scope.
02How a call travels
03What to check before you buy
| Check | Why it matters |
|---|---|
| Quantities | Beds, rooms, bathrooms, stations |
| Technical requirements | Voice, logging, backup |
| Support | Response time |
| Evaluation | How you will compare |
| Backup power | Controller, switches and station keep working when the mains fails |
| Weekly test | Press every point and keep a log |
04How we set it up
- 01Walk a hospital tenderWe note every bed, room, bathroom, door and the station.
- 02Match the partsButtons, call points, lamps, station and display to the plan.
- 03Cable and powerNetwork cable and backup power to every position.
- 04Fit and pairEvery button paired to the right room.
- 05Test and trainWe press every point and train each shift.
05What we supply
We design, supply and install nurse call systems for wards, clinics and care homes, on IP and SIP networks. Fanvil's IP nurse call range is one option we quote, alongside others, and we recommend whichever fits your ward. Send us the room count and we reply with a written quote.
06How to put it to the hospital
Start with the problem in a hospital tender that the people you are speaking to already know, then show the lamp over the door and the message at the station. Quote the buttons, call points, lamps and station for a hospital tender, and say clearly that the system supports staff and does not replace rounds.
07Get a free survey and quote
08Frequently asked questions
What should a tender include?
Scope, quantities, support and evaluation.
Can you help us write it?
We can supply a specification.
How long should the warranty be?
State your requirement and compare.
